Effective communication is essential for any organization’s success in the fast-paced commercial environment of today. A cloud-based phone system called Aircall has become well-known for its cutting-edge capabilities and easy interaction with other corporate applications. However, companies frequently look for solutions to meet their particular requirements. In this post, we’ll look at a few Aircall rivals that provide comparable features and let companies automate their communication procedures.
Best Alternatives For Aircall
1. RingCentral
With a wide range of capabilities, RingCentral is a top cloud communications and collaboration service. Businesses can take advantage of seamless audio and video calls, group chats, and online meetings with RingCentral. To increase productivity and efficiency, it seamlessly interacts with well-known corporate programs like Salesforce, Microsoft 365, and Google Workspace. Additionally, RingCentral offers customizable pricing options for companies of all sizes.
2. 8×8
Another strong alternative that integrates contact center, voice, video, and chat solutions is 8×8. HD phone, video conferencing, team messaging, and omnichannel contact center capabilities are just a few of the many services it provides. Because of the system’s high degree of adaptability, 8×8, enterprises can shape their communication workflows to suit particular needs. In addition, 8×8 offers sophisticated analytics and reporting capabilities for an insightful analysis of communication patterns and efficiency.
3. Dialpad
Dialpad is a voice, video, and messaging-enabled business phone system that runs in the cloud. It has a user-friendly design and smoothly connects with well-known corporate products like Salesforce, G Suite, and Office 365. Real-time transcription and analytics are just two of the AI-powered capabilities that Dialpad offers to boost efficiency and productivity. Additionally, it has call center features, making it appropriate for companies who need to provide customer service.
4. Vonage Business
A complete cloud communications platform with call, message, and video features is Vonage Business. It provides cutting-edge features including voicemail transcription, call recording, and virtual receptionist services. CRM solutions like Salesforce and Zoho are integrated with Vonage Business, enabling effective customer relationship management. Its flexible price options are suitable for companies of all shapes and sizes.
5. Grasshopper
A cloud-based virtual phone solution for small enterprises and entrepreneurs is called Grasshopper. It provides options including voicemail transcription, call forwarding, toll-free numbers, and a virtual receptionist. With personalized greetings and extensions, Grasshopper enables businesses to present a professional image. Additionally, it offers mobile apps for collaboration while on the road and interacts with other office applications like Slack and Zapier. Also read our post regarding Grasshopper alternatives.
6. Jive Communications
A cloud-based VoIP phone system with several features suited for small and medium-sized organizations is Jive Communications. It offers services like voicemail-to-email transcription, auto-attendant, call analytics, and call routing. It’s simple to handle phone system settings and setups with Jive because of its user-friendly interface and intuitive features. Additionally, it provides options for connectivity with well-known CRM and helpdesk programs.
7. Zoom Phone
A cloud-based business phone solution called Zoom Phone is fully compatible with the well-known Zoom video conferencing software. By integrating audio, video, chat, and collaboration elements into a single platform, it offers a unified communications experience. Call forwarding, voicemail, call recording, and call analytics are features that Zoom Phone offers. Zoom Phone is appropriate for companies of all sizes because of its dependable audio quality and extensive feature set.
8. GoToConnect: Formerly known as Jive and GoToMeeting
A unified communications solution called GoToConnect integrates cloud-based phone systems with collaboration and video conferencing features. It has capabilities including voicemail transcription, team messaging, voicemail routing, and call recording. GoToConnect offers variable price plans to meet the needs and financial constraints of organizations and offers easy connections with well-known business apps.
9. Nextiva
Voice, video, chat, and CRM integration are all available on the cloud-based communication platform Nextiva. It offers a wide range of capabilities, including real-time analytics, call queuing, call recording, and auto-attendant. The user-friendly features and intuitive design of Nextiva make managing and customizing communication workflows a breeze. For access to calls and messages while on the go, it also provides a mobile app. Also read the post regarding alternatives to Nextiva.
10. Ooma Office
For small organizations, Ooma Office offers a scalable and reasonably priced cloud-based phone solution. It provides options including voicemail, call recording, call forwarding, and a virtual receptionist. Ooma Office offers dependable call quality and incorporates well-liked business programs like Microsoft 365 and Google Workspace. It is a desirable option for enterprises on a tight budget due to its various price plans.
11. 3CX
For companies of all sizes, 3CX is a software-based phone system that offers unified communications options. It has features like live chat, video conferencing, call center capabilities, and connectivity with well-known CRMs like Salesforce and Microsoft Dynamics. 3CX offers flexible deployment choices because it may be set up on-premises or in the cloud.
12. Avaya
The leading supplier of contact center and unified communications software is Avaya. They provide a full range of capabilities available on their cloud-based phone system, including call routing, IVR, voicemail, call recording, and connectivity with well-known business programs. Large businesses can benefit from Avaya’s powerful collaboration tools and reputation for dependability and scalability.
13. Mitel
A global supplier of business communications solutions is Mitel. They provide several services available on their cloud-based phone system, including voicemail, call forwarding, an auto-attendant, and CRM integration. The Mitel platform enables seamless communication between numerous gadgets and places, making it perfect for companies with remote teams or several offices.
14. Cisco Webex Calling
A cloud-based phone system called Cisco Webex Calling includes calling, texting, and video conferencing features. Incorporating other Cisco collaboration technologies, it provides capabilities like HD voice quality, call recording, voicemail transcription, and integration. For enterprises of all sizes, Cisco Webex Calling offers a highly secure and dependable communication platform.
15. Voximplant
A cloud communications platform called Voximplant enables companies to develop and incorporate voice, video, and message features into their applications. It provides a variety of APIs and SDKs so that programmers can build unique communication solutions. The Voximplant platform is perfect for companies with particular communication needs since it is extremely scalable and offers capabilities like IVR, call recording, and real-time statistics.
16. Freshcaller
A cloud-based phone solution for small and medium-sized organizations is called Freshcaller. It provides options including voicemail, call routing, call recording, and call analytics. Businesses may streamline their client interactions with Freshcaller’s seamless integration with well-known CRM platforms like Salesforce and HubSpot. For companies searching for a straightforward yet effective phone system solution, Freshcaller is a good option thanks to its user-friendly UI and cost-effective pricing choices.
17. Twilio
A cloud communications platform called Twilio offers APIs so that companies can create their own unique phone and messaging services. It provides options like programmable voice, SMS, and video that let enterprises design distinctive communication experiences. The highly scalable and dependable Twilio platform is perfect for companies with complicated communication requirements or those wishing to create their communication solutions.
18. Zoho PhoneBridge
A renowned supplier of business software solutions, Zoho PhoneBridge is a cloud telephony platform. The Zoho application suite’s CRM, Helpdesk, and SalesIQ are all integrated, enabling seamless collaboration. Features like call routing, call recording, voicemail, and real-time analytics are available with Zoho PhoneBridge. It is appropriate for companies searching for an integrated communication solution that uses the Zoho ecosystem of products.
19. Microsoft Teams
Microsoft Teams is a platform for collaboration with powerful calling features. In a single application, it integrates the functionality of calling, video conferencing, and chat. Businesses may hold meetings, make and receive calls, and communicate in real time using Microsoft Teams. It offers cutting-edge security and compliance capabilities and connects seamlessly with other Microsoft Office 365 applications.
20. Google Voice
A messaging and voice service platform, Google Voice offers both of these. It provides options including call forwarding, voicemail transcription, and Google service integration. Businesses can use Google Voice to have a dedicated phone number and make calls online or through a mobile app. For companies that just require basic calling and message capabilities, it is a cost-effective choice.
21. Vonix
A cloud-based phone solution for companies of all sizes, Vonix. It provides options including voicemail, call routing, call recording, and call analytics. Businesses can streamline their client interactions and track call statistics thanks to Vonix’s easy integration with well-known CRM platforms like Salesforce. For companies searching for a feature-rich phone system, Vonix is a dependable option because of its adaptable solutions and committed customer service.
22. Slack
Slack has a reputation for being a tool for team communication, but it also has voice and video calling capabilities. Within the Slack ecosystem, it enables organizations to make calls, hold video conferences, and share screens. Slack is a practical option for businesses looking for a unified communication and collaboration solution due to its connectivity with numerous third-party apps and its powerful team chat features.
23. Zoom Phone
A cloud-based phone system called Zoom Phone is provided by the well-known video conferencing software Zoom. Through the integration of phone, video, chat, and collaboration functions, it offers a unified communications experience. Call forwarding, voicemail, call recording, and call analytics are features that Zoom Phone offers. Businesses seeking a complete communication solution may use Zoom Phone due to its dependable audio quality and easy integration with Zoom Meetings.
24. Line2
Small businesses and professionals can use the cloud-based phone system Line2. It has capabilities including conference calling, call forwarding, voicemail transcription, and auto-attendant. For convenient access to calls and messages, Line2 offers desktop and mobile apps. It is a versatile option for companies who need a unique business phone number and wish to keep their personal and business communications distinct.
Conclusion:
Businesses have a wide range of options for picking the ideal cloud-based phone system. Each alternative, including RingCentral, 8×8, Dialpad, Vonage Business, and Grasshopper, has a special combination of capabilities and benefits. To identify the ideal fit, organizations must carefully consider their unique needs, financial constraints, and integration needs. Businesses may improve client interactions, increase efficiency, and improve communication by choosing the best Aircall substitute.
